Privacy Policy

At The Locksmith Guy, we respect your privacy and are committed to safeguarding any personal information you provide when visiting our website www.thelocksmithguy.co.uk or contacting us via telephone or email.

Who We Are

The Locksmith Guy operates from 96 Fairfield Road, Bridgend, CF31 3DS, serving Bridgend and surrounding areas in South Wales. We offer 24/7 emergency locksmith services for homes, businesses and vehicles with no call-out fees and transparent pricing.

Information We May Collect

We may collect:

• Your name and contact details (email address, telephone number)

• Details of the service required (e.g. residential, commercial or auto locksmith)

• Any additional information you supply via enquiry forms or correspondence

• Non‑personal usage data such as IP address, browser type and visit duration collected via cookies for site performance and analytics.

How We Use Your Information

Your data is used to:

• Respond to enquiries and provide quotations based on your requirements

• Schedule and manage locksmith services including emergency call-outs

• Liaise with suppliers or third-party providers if necessary

• Enhance our customer service, responsiveness and website functionality

We do not sell or lease your personal data. We only disclose it where necessary to fulfil your request or if required by law.

Data Security

We employ appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or loss.

Cookies

Our website uses cookies to:

• Ensure essential site functionality

• Analyse site performance and user interactions

• Manage user cookie preferences

You may disable cookies through your browser, although this may affect some features on our website.

Your Rights

Under applicable data protection laws, you have the right to:

• Request access to any personal data we hold about you

• Request correction of any inaccurate or incomplete data

• Request erasure or restriction of data processing

• Withdraw consent to communication where applicable

To exercise these rights, please contact us using the details below.

Contact Us

For enquiries about this Privacy Policy or to exercise your data rights:

The Locksmith Guy
96 Fairfield Road, Bridgend, CF31 3DS
07813 651 523 or 01656 657 971
karldakin@hotmail.co.uk